넷플릭스 로그인 화면 - nespeulligseu logeu-in hwamyeon

넷플릭스에 로그인하려는데 새 계정을 등록하기 위한 단계가 표시되는 경우, 다음 단계에 따라 로그인 페이지로 돌아가세요.

컴퓨터, 스마트폰 또는 태블릿

1. netflix.com/logout으로 이동하여 로그아웃을 클릭합니다.

2. 로그아웃한 다음, 로그인을 클릭하고 넷플릭스 이메일 주소와 비밀번호를 입력합니다.

스마트 TV 또는 셋톱박스

[뒤로] 버튼이 표시되는 경우

1. 로그인할 수 있는 옵션이 표시될 때까지 뒤로를 선택합니다.

2. 로그인을 선택합니다.

3. 넷플릭스 이메일 주소와 비밀번호를 입력합니다.

[뒤로] 버튼이 표시되지 않는 경우

1. 넷플릭스 앱 내에서 리모컨을 사용하여 다음 버튼을 순서대로 누릅니다.

   • 위쪽, 위쪽, 아래쪽, 아래쪽, 왼쪽, 오른쪽, 왼쪽, 오른쪽, 위쪽, 위쪽, 위쪽, 위쪽

2. 로그아웃, 재설정 또는 비활성화를 선택합니다.

3. 로그아웃한 다음, 로그인을 선택하고 넷플릭스 이메일 주소와 비밀번호를 입력합니다.

이러한 단계가 제대로 작동되지 않는 경우, 계정에서 다른 이메일 주소를 사용하고 있거나 계정이 비활성화된 것입니다. 최근에 넷플릭스로부터 요금이 청구되고 있는지 확인하세요.

다음 중 해당되는 절차를 수행합니다.

• 지난 달에 넷플릭스로부터 요금이 청구된 경우: 계정이 아직 활성화 상태지만, 다른 이메일 주소로 설정된 것일 수 있습니다. 다른 이메일 주소로 로그인해 보세요.

• 지난 달에 넷플릭스로부터 요금이 청구되지 않은 경우: 계정이 비활성화된 것일 수 있습니다. 계정 재시작 단계를 따르세요.

  참고

  계정에 활성화된 기프트카드 또는 프로모션이 있는 경우, 넷플릭스의 최근 청구가 표시되지 않을 수 있습니다.

관련 문서

• 넷플릭스에 로그인할 수 없는 경우
• 넷플릭스 비밀번호를 변경하는 방법
• 전화번호를 추가, 변경 또는 삭제하는 방법
• Netflix asks for sign-in every time it's opened

If your device asks you to sign in each time you connect to Netflix, there may be a technical problem preventing the device from staying connected to your Netflix account. Follow the steps for your device below to fix the problem.

Blu-ray players

Blu-ray player

If your device allows you to search for TV shows or movies by title:

Ensure that your device has the latest firmware installed. If you need help checking for a firmware update, please contact your device manufacturer.

If your device does not allow you to search for TV shows or movies by title:

Netflix identifies your device by its Electronic Serial Number (ESN), which is assigned by the device manufacturer. Sometimes, two separate devices may end up with the same ESN. In these extremely rare cases, another Netflix member activating their device will cause your device to deactivate, and vice versa.

Computers

Google Chromebook or Chromebox

Change cookies and site data settings

1. From the browser toolbar, select the Chrome menu

   
   .

2. Select Settings.

3. From the left-hand menu, select Privacy & security.

4. Select Site Settings.

5. Select Cookies and site data.

6. Make sure that the Clear cookies and site data when you quit Chrome setting is turned off.

7. Try Netflix again.

Mac or Windows computer

Mac computer

Follow the steps for your internet browser below.

Chrome

1. From the browser toolbar, select the Chrome menu

   
   .

2. Select Settings.

3. From the left-hand menu, select Privacy & security.

4. Select Cookies and site data.

5. Make sure that the Clear cookies and site data when you quit Chrome setting is turned off.

6. Try Netflix again.

Firefox

1. From the upper right corner of the browser, select Menu

   
   .

2. Select Preferences.

3. From the left-hand menu, select Privacy & Security.

4. Under History, find the Firefox will: drop-down menu and select Remember history.

5. Select Restart Firefox .

6. Try Netflix again.

Opera

1. From the upper left corner of your browser, select Opera.

2. Select Settings.

3. From the left-hand menu, select Privacy & security.

4. Select Site Settings.

5. Select Cookies and site data.

6. Make sure that the Clear cookies and site data when you quit Opera setting is turned off.

7. Try Netflix again.

Windows computer

Follow the steps for your internet browser below.

Chrome

1. From your browser toolbar, click the Chrome menu

   
   .

2. Click Settings.

3. From the menu on the left, click Privacy & security.

4. Click Cookies and site data.

5. Make sure that the Clear cookies and site data when you quit Chrome setting is turned off.

6. Try Netflix again.

Firefox

1. From the upper right corner of the browser, click Menu

   
   .

2. Click Preferences.

3. From the menu on the left, click Privacy & Security.

4. Under History, find the Firefox will: drop-down menu and select Remember history.

5. Click Restart Firefox.

6. Try Netflix again.

Internet Explorer (version 11 or later)

1. From the upper right corner of the browser, click Tools

   
   .

2. Click Internet Options.

3. Under Browsing History, uncheck Delete browsing history on exit.

4. Try Netflix again.

Microsoft Edge

1. From the upper right corner of the browser, click the "More" button ...

2. Click Settings.

3. From the menu on the left, click Privacy and services.

4. Under the Clear browsing data header, click Choose what to clear.

5. Make sure that Cookies and other site data is turned off.

   Note:

   If you prefer to leave this setting on, you'll need to add netflix.com to your Do not clear list

6. Try Netflix again.

Opera

1. From the upper left corner, click the Opera button.

2. Click Settings.

3. From the menu on the left, click Privacy & security.

4. Click Site Settings.

5. Click Cookies and site data.

6. Make sure that the Clear cookies and site data when you quit Opera setting is turned off.

7. Try Netflix again.

Windows app

Windows 8 app

Perform Windows updates

You may need to install important updates to resolve your issue.

1. Go to the Charms Menu by pressing the Windows Key + C.

2. Select Search.

3. Select Everywhere from the drop-down menu.

   • If you do not have a drop-menu continue to step 4.

4. Search for "WUAPP."

5. Select the WUAPP App.

6. Select Check for Updates.

7. Select Install Important Updates.

8. Once the updates are installed, restart your computer and try Netflix again.

Windows 10 app

Update Windows

1. Press the Windows Key on the keyboard.

2. Select Settings

   
   .

3. Select Update & security.

4. Windows will check for updates. If it doesn't, select Check for updates.

5. Once the updates are installed, restart your computer and try Netflix again.

Game consoles

PlayStation 3

Check the date and time settings

If the date and time on your device are significantly different from the current date and time, you will have a problem playing your TV show or movie.

For Japanese PlayStations, use X instead of O to cancel the selection whenever O is referenced in the troubleshooting steps below.

1. From the main menu, navigate to Settings.

   • If you're not already at the main menu, hold the PS button in the middle of the controller, select Quit, then select Yes to return to the home screen.

2. Select Date and Time Settings.

3. Select Date and Time.

4. Select Set via Internet.

5. Press the O button to return to the Date and Time screen.

6. Select Set Automatically.

7. Select On.

8. Try Netflix again.

Mobile phones and tablets

Android phone or tablet

Sign out of Netflix

1. From the Netflix app, tap More

   
   or your Profile icon
   
   .

2. Scroll down and tap Sign Out.

3. Tap Sign Out again to confirm.

4. Once you have signed out, sign back in and try Netflix again.

Set-top boxes and streaming media players

Amazon Fire TV Stick

If you are being asked to sign in to Netflix repeatedly on your Amazon Fire TV Stick, please sign back in to continue streaming.

This is a known issue on the 2014 Amazon Fire TV Stick, and you may need to sign back in to your Netflix account periodically while using this device.

Apple TV 2 or Apple TV 3

Sign out of your Apple ID

1. From the home screen, select Settings.

2. Select iTunes Store.

3. Select Apple IDs.

4. Select Sign out of Apple ID.

5. Once signed out, exit to the Home screen and relaunch Settings.

6. Select iTunes Store.

7. Select Sign In.

8. Enter your Apple ID and password and try Netflix again.

What to do next

If signing out of your Apple ID did not resolve the issue, there may be an issue with Two-Factor Authentication on your device. Contact Apple Support for assistance. They will be able to help you disable Two-Factor Authentication on your Apple TV, or reset your device.

Fetch TV set-top box

Restart your device

1. Turn off your device. If your device has a power cable, unplug it.

2. Make sure your device is completely off, not just in sleep or standby mode.

3. Leave your device off for 15 seconds.

4. Turn on your device and try Netflix again.

All other set-top boxes

Smart TVs

Smart TV

If your device allows you to search for TV shows or movies by title:

Ensure that your device has the latest firmware installed. If you need help checking for a firmware update, please contact your device manufacturer. If a firmware update isn't available, or does not resolve your issue, you may need to perform a factory reset. Contact your device manufacturer if you need assistance.

If your device does not allow you to search for TV shows or movies by title:

Netflix identifies your device by its Electronic Serial Number (ESN), which is assigned by the device manufacturer. Sometimes, two separate devices may end up with the same ESN. In these extremely rare cases, another Netflix member activating their device will cause your device to deactivate, and vice versa.

All Other Devices

All other devices

관련 문서

• 넷플릭스에 로그인할 수 없는 경우
• 넷플릭스 비밀번호를 변경하는 방법
• 전화번호를 추가, 변경 또는 삭제하는 방법
• 넷플릭스에 로그인하려는데 가입하라는 메시지가 표시됨

넷플릭스 어떻게 보나요?

넷픞랙스 어떻게 하나요?

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